Contact Cranial One

The crew responds to all messages within 24 hours on weekdays. Use the form below or email directly.

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Station Information

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Response time Within 24 hours on weekdays
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Registered office 321 West Street, Cambridge, CB4 3YT
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Company Cranial One Studios Ltd  71104624

Support FAQ

How do I reset my Data Coins?
Simply refresh the page. The station resets your balance to 5,000 Data Coins automatically — no contact needed.
Can I get a refund?
There is nothing to refund — Cranial One is entirely free. No purchase is ever required or possible on the platform.
Is my personal data safe?
We collect very little data. See our Privacy Policy and Cookie Policy for the full picture.
I need responsible play support — who do I contact?
GamCare (0808 8020 133), BeGambleAware, and GAMSTOP offer free confidential support. Full links are on our Responsible Play page.